Avoid These 5 Common Mistakes in your Backup and Recovery

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11/07/2019

There is a good chance that your organisation will one day have to undergo a data recovery process. Whether this is triggered by a hardware failure, an employee error, a natural disaster, or a cyber-attack, a disruption to your organisation’s data is inevitable.

We also know that without an adequate backup and recovery solution, any disruption to your organisation’s data could cost you big dollars. Gartner has placed a figure of $5,600 on every minute your network data isn’t flowing. While digital technology allows us to operate every element of our business more effectively and efficiently, the cold reality is that without data, the most important processes in our business grind to a halt.

That’s why it’s important to take a hard look at whether your organisation can adequately recover data in the event of a disruption. Are you sure those daily backups are enough, or that those old hard disks and tapes are doing what they are supposed to do?

All too often, we deal with organisations who have learned the hard way that their backup and recovery systems were inadequate. Here are the five biggest mistakes we commonly see, and how to avoid them.

1. Over reliance on one employee or team

Manually backing up data is a thankless task. But someone has to do it right? This doesn’t mean this one person then becomes the only person capable of recovering your data in an incident.

There is a saying in the backup and recovery field - your backup needs backups, and they also need backups. This goes for your people as well. Don’t place your organisation’s fate in only one employee’s hands, or only one contractor.

2. Using outdated technology

The smell of those old data tapes should only be valuable for nostalgia these days. While they served a necessary and valuable purpose in their day, using tapes for data backup is almost like using stone tablets instead of Excel spreadsheets.

What many organisations come to grips with too late, however, is that their hard disks and removable media might also be placing them at risk. Especially if they’ve been running perpetually for over a decade, very few pieces of old hardware are built to run smoothly for eternity.

3. Not trusting or placing too much trust in the cloud

We know that every organisation has different concerns when it comes to storing data in the cloud. But when it comes to risk management, not trusting the cloud with your data is akin to not trusting the bank with your money. Your security and risk management procedures will never match those of any reputable cloud storage provider.

But if you are the employee that runs those backups then you fall into issue number 1. Select a cloud backup as a service where the provider performs said backups and checks on your behalf, along with that very important recovery when required.

4. Relying on daily or weekly backups

How much data does your business generate before midday? If you had to go back and fill in the blanks, how long would it take you? What would be the effect on your customers, your orders, and deliveries etc?

Needless to say, daily backups are no longer enough for the continuity we need from our data today. Weekly backups used to be considered the bare minimum, but imagine the consequences of losing an entire weeks’ worth of data.

5. Not conducting testing

So, your data is being backed up at regular intervals to on-premise storage as well as the cloud. Your IT team and other stakeholders all know what to do when a disruption occurs and you’re confident you can perform a full recovery in any potential incident. But do you know for sure that is the case?

Your backup is only as good as your last recovery, regardless of whether you’ve avoided the mistakes above. Every potential scenario needs to be considered which is why testing is essential to ensure your backup and recovery process is adequate.

If you want the peace of mind in knowing that every eventuality is being covered, Softsource now offers a cost-effective and comprehensive backup and recovery solution for a subscription-based monthly fee.