The new model of device deployment for 2020 and beyond
With 2020 seeing the greatest workforce shift in modern history, there has never been a better time to reconsider your organisation’s device strategy.
The traditional workforce device strategy involved a mass rollout of identical desktop PCs, tethered to identical desks in an office. NZ business leaders now realise they need a more dynamic workforce technology strategy for driving productivity. Particularly this year, where the majority of businesses had to quickly select and deploy devices for some or all of their workforce to work remotely.
According to Statistics NZ, 40% of people in New Zealand worked remotely during Alert Levels 4 and 3, and a proportion of those people may adopt those arrangements semi-permanently. A survey of CFOs by PwC revealing their greatest concern over the next 12 months will be lost productivity due to 41% of their workforce lacking the devices and technology to work effectively from home.
Meanwhile, economic concerns have caused many organisations to reconsider their traditional model of one-size-fits-all device purchases. Rather than making bulk purchases every few years, and allocating identical devices across their workforce, they realise a more dynamic approach is needed.
This dynamic approach can’t create additional workload for already stretched IT teams, however. We know that IT teams are already dealing with constant device repairs, device network access, and patching updates to device OS. An IDC survey found that nearly 15% of an IT team’s week is spent managing IT devices - with more than 50% of IT managers agreeing they spend too much time overall managing devices.
The cyber security risks surrounding device deployment and management for a remote workforce are also a real concern. One study found that 40% of organisations in NZ have already had at least one data breach or cyber security incident since shifting to a remote working model, and 37% reporting that employees had experienced an increase in email phishing attacks.
From ownership to outcomes
Gone are the days where IT teams spend the bulk of their time purchasing and maintaining hardware. Nearly every element of the IT ecosystem can now be paid for and managed through flexible, consumption-based pricing models - and device deployment is no different.
By outsourcing device procurement and management through a Device as a Service (DaaS) model, IT managers can drastically reduce the ongoing complexity they deal with every day. With full visibility of their device landscape and the tools to make proactive decisions, DaaS offers a simplified cost structure that covers devices, software, management and other services.
DaaS also delivers advanced security measures that proactively monitor users and devices in real time - ensuring device and data access is legitimate, and that proper processes are being followed. With analytics and reporting capabilities from HP TechPulse, DaaS solutions also provide hardware and software inventory reports – allowing IT managers to get an overview of software, patching, OS updates migrations and updates, warranty expirations and device health.
As an experienced HP partner, Softsource has been helping NZ organisations to power their workforce and create a more agile IT foundation by delivering DaaS solutions that offer:
- flexibility to scale up and down and prevent over provisioning
- simple monthly fee
- mixed range of devices
- less support headaches and hassles
If you would like to discover how DaaS can help your organisation to remain agile, resilient and competitive in the current business environment, please get in touch with us today.