Transforming Workplaces: Are you moving with the times?
Over the past year we've seen the workplace undergo unprecedented change. Last year, as the world was still coming to grips with a global pandemic, Microsoft CEO Satya Nadella highlighted that "we have seen two years' worth of digital transformation in two months". Two months!
Almost overnight, businesses shifted into another gear, frantically scrambling to implement the systems, technologies and protocols that would securely and productively facilitate remote work for staff. One thing became apparent is that new technologies and changing work practices create both tremendous opportunity and immense challenge.
The key to success lies in having an IT team with the means, creativity, and vision to identify potential gains, whether in efficiency or in new services. And as markets become increasingly competitive and unpredictable, nobody can afford to miss their chance.
To embrace new opportunities, the IT team must use modern services that allow breathing space from the daily grind. It is, of course, almost impossible to innovate when buried under a near-impossible workload of infrastructure updates and tech support calls which have now only increased with more geographically dispersed teams. Moving with the times, then, means eliminating some of the mundane to create more of the brilliant.
A strong means of offloading time-consuming tasks lies in ‘as-a-Service’ IT consumption models ranging from software to entire platforms. The elephant in the room, though, has been user devices. We often see highly-qualified technologists interrupting vital projects to check a problem with a sales rep’s laptop. Aside from the flawed economy of having a $90k employee perform simple admin, there is a missed opportunity when focus is lost. Managing user devices in-house can be more expensive than many organisations ever realise, and the modern world has an alternative.
Device as a service options vary, but in the case of our Devices on Demand service, we chose to address the realities of organisations that are dealing with a new world of users. Today’s users have high expectations and expect a certain level of choice when it comes to their devices, and they expect the selection to be tailored to the specific needs of their role. Today’s users need lightweight, highly mobile devices fit for work from anywhere. And the reduction in size and weight is matched only by the increase in performance and features of enterprise-level HP machines.
For the IT department, the hero is the zero-touch concept. When a user needs a new machine and has obtained the necessary approval, they order through the Devices on Demand team, choosing from a pre-agreed range of devices. The machine is supplied quickly, pre-loaded with software such as Microsoft 365, and shipped directly to the user (wherever they may be), ready to use straight out of the box. If support is needed, they call the dedicated helpline, and this process continues throughout the life of the machine and eventual replacement. Updates and security patches are performed remotely, keeping staff productive and reducing the risk of cyber-crime.
If the users are embracing this new order, the IT teams we work with are equally happy. Liberated from one of the most tedious parts of the workday, they celebrate the escape from device management by getting to grips with business growth activities. They find new ways to work more efficiently, moving the business with the times, they innovate. Is it time to get on the fast-track to modern, end-user device management? Call our friendly Devices on Demand team today!